Category Archive: Not Related Item

  1. Home

    Welcome to QUEAN CLEAN, our products have been developed and tested over many years to maintain and protect specialist surfaces in the home and in more demanding commercial environments. Whether it is Granite kitchen worktops or Stainless Steel appliances our products will deliver 100% satisfaction every time!

    Watch our Quickleen Deep Clean Powder & Stain Remove in action!

    I have bought lots of various stainless steel cleaners, that to be honest just made it look worse, however your product is simply amazing, the kitchen looks like new. I didn’t have to work hard, just wipe. I know it sounds corny, but it really is as fantastic as promised.
    Tim, Essex
    Been waiting for years to find a product like this for our stainless steel. It does what it says on the tin – fantastic & effortless! Thank you very much Stainless Steel Cleaner Ltd.
    Gary, Preston
    I work with stainless steel every day, Quean Clean Powder is the best cleaner of dirty stainless steel on the market, it’s quick, easy and safe. I won’t use anything but Quean Clean Stainless Steel spray for normal cleaning.
    Carl, Conwyn Bay
  2. New Site Launch!

    QUEAN CLEAN are proud to launch this new website to improve your online shopping experience.

  3. Privacy

    Information we learn from our customers enables us to continually improve the service we offer, including improving the ranges of products we sell, the information we give on our Web-Site and special offers. However, we take privacy of information relating to our customers very seriously and comply with all UK data protection laws in collecting, storing and using this information.

    What personal information we will gather about you?

    Using this Web Site, contacting us and purchasing products from us, both on-line and over the telephone, may involve you giving us certain information about yourself, including your name and address, telephone number, email address and credit/debit card details.Storing and Sharing InformationAny information we receive from you, either by entering it on our Web-Site, in writing, by email, by fax, over the telephone or by other means will be stored by us and we will take all reasonable care to keep your personal data secure and to prevent any unauthorised access to it.

    We do not store financial information.

    We may use this information to contact you by email telephone or post to provide you with details about our products or services, about employment opportunities with us or any other information which we believe may be of interest to you. It is intended that by providing information about yourself to us you consent to its use for the above purposes. Other than as required by law or in the prevention of fraud, we will not pass information we hold about you to any other organisation (except subsidiaries, parent companies or associated companies), but it is intended that any consent given above will benefit any purchaser of our business.

    Security

    Other information transmitted over the internet may be open to scrutiny by others. However, when you purchase on-line, your credit/debit card details will be encrypted to keep them confidential.

  4. Terms & Conditions

    Payments

    You can pay for your order by Visa, MasterCard, Delta/Connect, or Switch. We will take all reasonable care to keep your order details and payment secure, but, unless we are negligent, we will not be liable for any losses if an unauthorised third party obtains access to your information.If billing and delivery addresses are not the same, we may require a utility bill for confirmation.All prices quoted on our Web Site are excluding VAT.

    Cancellation and Returns Information

    Any transit damage, shortages or incorrect goods supplied must be noted on the delivery note at the time of delivery. Please ensure that you thoroughly inspect your goods for any cosmetic damage, incorrect goods, missing parts or other problems as soon as you receive them. If this is done after delivery has taken place, you are required to contact us within 7 days of delivery of your goods giving full details of any problems for us to arrange for suitable action to be taken.

    Damaged Goods

    If you receive goods in a damaged condition, please make a note of this on the despatch note, you will need to notify us of this by phone, email or letter in any case within 7 days from receipt of goods.

    Incorrect Goods / Wrong amount of Goods

    It is your responsibility to ensure that you have signed for the correct number of goods delivered. At time of delivery you must also check that you have received the correct goods in accordance with your order. If you find that you have received incorrect goods or the wrong amount of goods, you must make a note of this on the despatch note. You must then notify us of this by phone, email or letter in any case within 7 days from receipt of goods.

    Unwanted Items

    You have the right to cancel your order at any time before goods are delivered to you for any reason.In compliance with the distance selling regulations you have a ” Cooling Off” period where you may withdraw from this agreement at any time up to 7 working days after the day we have delivered the goods to you. If we have delivered the goods, you must not have used them and must have kept them in the condition they were delivered. You must return them to us or request us to collect them, in either case, at your cost.

    Faulty Items

    If after using your product you find that it is faulty, meaning your product shows symptoms of failure preventing basic operation, please contact us at your earliest convenience. We shall arrange for a replacement to be delivered to you at our expense and for the faulty item to be collected (usually at the same time). Providing the item has been verified as being faulty, we shall arrange for the item to be collected from your property and a full refund given.

    Complaints Procedure

    If, in the unlikely event, you wish to make a complaint, please contact us in writing: Customer Care Department, 18 Brindley Road, Bayton Road Industrial Estate, Coventry, West Midlands, CV7 9EP. We shall then fully investigate the matter and contact you within 5 working days from receipt of letter. This guarantee is in addition to any warranties or conditions implied by law and nothing in these terms affects your statutory rights.Caring for your purchaseAlways refer to the operating care and maintenance instructions in relation to each product. Read the labels if label is damages please contact us.

    Caring for your purchase

    Always refer to the operating care and maintenance instructions in relation to each product and read the labels. If label is damages please contact us.

    Product Descriptions

    We have made every effort to display as accurately as possible the colours of our products that appear on this Web Site. However we cannot guarantee that your monitor’s display of any colour will accurately reflect the colour of the actual product.While we try to be as accurate as possible, all sizes, weights and measurements quoted are approximate. The products sold on this Web Site have been designed to comply with the health and safety laws of the UK and we cannot warrant or represent that they comply with any health safety or other legal requirement outside the UK.

    Delay or Failure to Perform

    We shall not be liable to you if we are prevented or delayed in performingany obligations to you if this is due to any cause beyond our reasonable control e.g.an act of God, explosion, flood, fire or accident,war or civil disturbance,strike, industrial action or stoppages of work,any form of government intervention,a third party act or omission,failure by you to give us a correct email or delivery address or notify us of any change of address.If this happens we shall inform you as soon as is reasonably practicable and if these circumstances continue for 30 days either you or we will be free to cancel the contract. If so, we will give you a full refund of any payment we have received from you within 30 days of cancellation.We will confirm acceptance (or otherwise) of your order as soon as possible, either by email (if your order is placed on-line) or by telephone (if your order is placed over the telephone). A binding agreement arises once we accept your order and we will then charge.